Contact Us

You can get a shipping quote by: 1. Calling our customer service hotline +86-19937387322; 2. Sending an email to sales@cnrdif.com; 3. Filling out the inquiry form on this page, our team will contact you within 24 hours with a detailed quote.

We provide comprehensive international logistics services, including: international air freight, international sea freight, international express, trucking services, smart warehousing, customs clearance, cargo insurance, etc. We can provide customized logistics solutions based on your needs.

After shipment, we will provide you with a tracking number. You can check the real-time status through our website, WeChat official account, or by contacting customer service. We support full GPS tracking, allowing you to monitor your shipment at any time.

We welcome logistics companies, e-commerce platforms, trading companies, etc. to become our partners. Please select "Partnership" on this page to fill out the form, or contact our business development department directly, we will get back to you as soon as possible.

In case of cargo damage or loss, please take photos immediately upon receipt and contact us within 24 hours. We will assist you with the claim application and compensate according to the cargo value and insurance terms. We recommend purchasing cargo insurance for valuable goods for comprehensive protection.

Yes, we provide nationwide pickup services. Just make an appointment in advance, our professional team will arrive at the designated location on time for cargo pickup, inspection and packaging, providing you with convenient one-stop service.

Transit time depends on destination and shipping method: International air freight typically 3-7 business days; International sea freight approximately 15-45 days depending on route; International express 2-5 business days. Please contact customer service for specific transit times.

After service completion, you can apply for an invoice by: 1. Login to the member center on our website; 2. Contact your dedicated customer service; 3. Send invoice information to finance@ruidalogistics.com. We support regular VAT invoices and special VAT invoices, typically sent within 3-5 business days.